Time Vault
Company Registration Number: 16643669
Registered Office: The Old Vicarage, Cheadle Road, Draycott, Stoke-on-Trent, ST11 9RQ
ICO Registration Number: ZC047318
Last updated: April 2026
1. Introduction
1.1 This Cookie Policy explains what cookies are, what cookies and similar technologies we use on our website at timevault.ltd (the “Website”), why we use them, and how you can manage them.
1.2 This Cookie Policy should be read alongside our Privacy Policy at timevault.ltd/privacy-policy and our Competition Terms and Conditions. Together these documents explain how we collect, use, and protect your personal data and how you can exercise your rights.
1.3 This Cookie Policy has been prepared in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) as amended by the Data (Use and Access) Act 2025 (DUAA), which introduced significant changes to cookie consent requirements in the United Kingdom with effect from 5 February 2026. It also reflects the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1.4 We review and update this Cookie Policy regularly. The date on which it was last updated is shown at the top of this page.
2. Who We Are
2.1 Time Vault is the trading name of the data controller responsible for personal data collected through this Website. Our details are:
Trading name: Time Vault
Company registration number: 16643669
Registered office: The Old Vicarage, Cheadle Road, Draycott, Stoke-on-Trent, ST11 9RQ
Website: timevault.ltd
Email: [contact email address]
ICO registration number: ZC047318
2.2 If you have any questions about this Cookie Policy or how we use cookies, please contact us using the details above.
3. What Are Cookies
3.1 Cookies are small text files that are placed on your device, such as your computer, smartphone, or tablet, when you visit a website. They are widely used to make websites work correctly, to remember your preferences, and to provide information to website operators about how their sites are used.
3.2 Cookies are not harmful. They cannot carry viruses or install malware on your device. They do not typically contain information that directly identifies you, though personal data we hold about you may in some cases be linked to the information stored in or obtained from cookies.
3.3 Cookies may be set either by the website you are visiting (first-party cookies) or by third-party services the website uses (third-party cookies). We use both types on the Website.
3.4 Cookies can be session cookies, which are temporary and deleted when you close your browser, or persistent cookies, which remain on your device for a set period of time or until you delete them manually.
3.5 In addition to cookies, we may use similar technologies including web beacons, pixel tags, and scripts. Where we refer to cookies in this policy, we include these similar technologies unless we specify otherwise.
4. Legal Basis for Using Cookies
4.1 The legal framework for cookies in the United Kingdom is the Privacy and Electronic Communications Regulations 2003 (PECR), as amended by the Data (Use and Access) Act 2025 (DUAA).
4.2 Under the DUAA 2025, which came into effect on 5 February 2026, certain categories of cookies no longer require prior consent. These are:
Strictly necessary cookies – cookies that are essential for the Website to function. These have never required consent and continue not to require it.
Analytics cookies – cookies used solely to understand how visitors use the Website, provided the data collected is not used for any other purpose and does not identify individual users. Following the DUAA 2025, these no longer require consent in the UK provided appropriate transparency is maintained through this policy.
Functional cookies – cookies that remember your preferences and improve your experience, provided they do not create a detailed profile of your browsing behaviour. Following the DUAA 2025, these no longer require consent in the UK.
4.3 Cookies that fall outside the above categories, including marketing and advertising cookies, continue to require your prior consent before being set. Where we use such cookies, we will request your consent via our cookie consent banner.
4.4 Where the processing of personal data through cookies is required, the relevant lawful basis under UK GDPR is either our legitimate interests (for analytics and functional cookies) or your consent (for marketing cookies).
5. The Cookies We Use
5.1 Strictly Necessary Cookies
These cookies are essential for the Website to function. Without them, services you have requested, such as browsing competition pages, logging into your account, and completing a ticket purchase, cannot be provided. These cookies do not require your consent.
5.2 Analytics Cookies
These cookies help us understand how visitors use the Website, including which competitions attract the most interest, how users navigate through the site, and where visitors experience difficulties in the ticket purchase journey. Under the DUAA 2025, analytics cookies used solely for statistical purposes no longer require consent in the UK. The data collected is not used for any purpose other than improving the Website.
_ga | Google Analytics | Distinguishes individual users by assigning a randomly generated identifier | 2 years
ga[ID] | Google Analytics | Used to persist session state | 2 years
_gid | Google Analytics | Distinguishes users and stores information about how the Website is used | 24 hours
_gat | Google Analytics | Used to throttle the rate of requests to Google Analytics servers | 1 minute
Google Analytics data is processed by Google LLC, which acts as a data processor on our behalf. Data may be transferred to and stored on servers in the United States under the UK-US Data Bridge framework. Where possible, we have enabled IP anonymisation in Google Analytics so that your full IP address is not stored. You can read Google’s privacy policy at policies.google.com/privacy.
5.3 Functional Cookies
These cookies enable the Website to provide enhanced functionality and personalisation, such as remembering items you have recently viewed. Under the DUAA 2025, functional cookies no longer require consent in the UK.
recently_viewed_products | WooCommerce | Stores a list of recently viewed competitions so we can display them to you | Session
woocommerce_recently_viewed | WooCommerce | Stores recently viewed competition product IDs | Session
cookie_notice_accepted | Cookie Plugin | Records whether you have acknowledged our cookie notice | 1 year
5.4 Marketing and Advertising Cookies
These cookies are used to show you relevant advertisements and to measure the effectiveness of our marketing campaigns. They may track your browsing across other websites and are used to build a profile of your interests. These cookies require your consent before being set.
Facebook Pixel
If you have given consent, we use the Facebook Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to show relevant competitions and promotions to people who have previously visited the Website. The Pixel is operated by Meta Platforms Ireland Limited.
_fbp | Meta (Facebook) | Used to deliver advertisements and track conversions from Facebook ads | 3 months
fr | Meta (Facebook) | Used to deliver, measure and improve the relevance of ads on Facebook | 3 months
Google Ads
If you have given consent, we use Google Ads to track conversions from our Google advertising campaigns and to show our competitions to relevant audiences.
_gcl_au | Google | Used to store and track conversions from Google Ads campaigns | 3 months
We will only activate marketing and advertising cookies if you provide your consent through our cookie consent banner. You may withdraw your consent at any time using the cookie settings link in the footer of the Website.
6. Third-Party Cookies
6.1 In addition to the cookies described above, certain third-party content or functionality embedded in the Website may set their own cookies. We do not control these cookies and they are subject to the relevant third party’s own privacy and cookie policies.
6.2 Third-party services we use that may set cookies include:
Cashflows – our payment processor. Cashflows uses cookies to detect and prevent fraudulent transactions and to manage secure payment routing. These are strictly necessary for secure payment processing. Cashflows’ privacy policy is available at cashflows.com/privacy.
Google – we use Google services including Google Analytics and, where you have consented, Google Ads. Google’s privacy policy is available at policies.google.com/privacy.
Meta (Facebook) – where you have consented, we use the Facebook Pixel. Meta’s cookie policy is available at facebook.com/policies/cookies.
Selzy – our email marketing platform may use cookies in connection with any signup forms embedded on the Website. Selzy’s privacy policy is available on the Selzy website.
6.3 We take reasonable steps to ensure that third parties whose services we use handle your data responsibly and in compliance with applicable data protection law. However, we are not responsible for the content or privacy practices of third-party websites or services.
7. Cookies and Your Account
7.1 If you register for an account on the Website, WooCommerce uses cookies to maintain your login session, remember your cart contents, and store your account preferences. These are strictly necessary for your account to function correctly.
7.2 Your login session cookie will persist across browser sessions if you select “Remember me” when logging in. If you are using a shared or public device, we recommend not selecting this option and logging out when you have finished.
7.3 WooCommerce also sets cookies to store the contents of your competition entry basket while you browse, allowing you to add tickets and continue browsing before completing your purchase without losing your selections. These cookies expire at the end of your browser session unless you are logged in.
8. How to Manage and Control Cookies
8.1 Our Cookie Consent Banner
When you first visit the Website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of the Website.
Please note that strictly necessary, analytics, and functional cookies will continue to operate as described in this policy regardless of your selection, as they fall within the consent-exempt categories under the DUAA 2025.
8.2 Browser Controls
Most web browsers allow you to manage cookies through the browser settings. You can typically view the cookies stored on your device and delete them individually or in bulk, block cookies from being set by specific websites, block all third-party cookies, block all cookies from all websites, and delete all cookies when you close your browser.
You can find guidance for the most common browsers here:
Google Chrome: support.google.com/chrome (search for “cookies”)
Mozilla Firefox: support.mozilla.org (search for “cookies”)
Apple Safari: support.apple.com (search for “cookies”)
Microsoft Edge: support.microsoft.com (search for “cookies”)
Please be aware that restricting or deleting cookies may affect the functionality of the Website. In particular, blocking strictly necessary cookies may prevent you from logging in to your account, adding tickets to your cart, or completing a ticket purchase.
8.3 Opting Out of Google Analytics
You can prevent Google Analytics from collecting data about your use of the Website by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout. This prevents the Google Analytics JavaScript from sending data to Google.
8.4 Opting Out of Interest-Based Advertising
If you wish to opt out of interest-based advertising more broadly, you can do so through Your Online Choices at youronlinechoices.com, Google Ads Settings at adssettings.google.com, or Facebook Ad Preferences at facebook.com/ads/preferences.
9. Do Not Track
9.1 Some browsers include a “Do Not Track” or “DNT” setting that signals to websites that you do not want to be tracked across different websites.
9.2 At present there is no agreed industry standard for how websites should respond to DNT signals. We do not currently alter the cookies we set in response to DNT browser settings, but we will keep our approach under review as industry standards develop.
10. Cookies and Age Restrictions
10.1 The Website and our competitions are intended for persons aged 18 and over only. We do not knowingly use cookies to collect data from persons under the age of 18.
10.2 If you are under 18, you must not use this Website.
11. International Transfers
11.1 Some of the third-party cookie providers we use, including Google and Meta, may transfer and store the data collected through their cookies outside the United Kingdom.
11.2 Where such transfers take place, we take reasonable steps to ensure that appropriate safeguards are in place so that the level of protection afforded to your data is not materially lower than that provided under UK data protection law, in accordance with the requirements of the DUAA 2025.
11.3 Google transfers data under the UK-US Data Bridge, which has been designated as providing adequate protection for UK personal data transfers to the United States. Meta transfers data under standard contractual clauses approved for use under UK GDPR.
12. Changes to This Cookie Policy
12.1 We may update this Cookie Policy from time to time to reflect changes in the law, the cookies we use, or the third-party services we rely on.
12.2 The date on which this Cookie Policy was last updated is shown at the top of the page. Where we make material changes, we will display a prominent notice on the Website.
12.3 We recommend checking this page periodically to stay informed of any updates.
13. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: info@timevault.co.uk
Post: The Old Vicarage, Cheadle Road, Draycott, Stoke-on-Trent, ST11 9RQ
If you are not satisfied with our response, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters:
Website: ico.org.uk
Telephone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
